Clarity builds trust
Clear rights.
A reassuring relationship.
Understand how we use your data, what governs our services, and how to reach us when you need an answer.
Submit a request or complaintYour guide to our policies
Before you begin,
the complete picture.
You will also find transaction-specific terms before reservation, signing, or participation. These policies do not diminish your statutory rights.
Privacy & data protection policy
How we collect, use, and protect your data, and the choices and rights available to you.
General terms & conditions
Website, account, and service use, and each party's rights and responsibilities.
Cookie policy
What your browser stores to operate the website and protect your account, and how to control it.
Reservation, payment, cancellation & refund policy
What happens when you reserve, sign, or pay, and how to request cancellation or review a payment.
Website, store & automation development terms
Digital service scope, delivery, rights, costs, and support.
Investment information & AI policy
The limits of data, scenarios, and outputs, and the role of verification and human review.
Digital auction terms of use
How to review an auction, participate, and follow its outcome, with priority given to the specific auction notice and statutory provisions.
Customization, digital twin & visual tracking terms
Measurements, rights, and permitted uses of views, designs, and virtual spaces.
Data rights & complaints policy
A clear channel to request, correct, or destroy your data, and to review complaints and objections.
Your space to follow up
Your rights begin with a clear request.
Submit a data rights request or complaint and keep its reference. The team follows it through a private process, and investors can return to requests from their accounts.